A Source Document for this Playlist Could not be opened.

Messages like these generally occur when a source file for a Peak Playlist has been moved from its original location or has been deleted. Sometimes it can be due to a Playlist and source files that have been moved to a new computer and the original file path has changed.

First, be sure you are using the current version of Peak, you can get the update by logging in to the BIAS Customer Portal and downloading the appropriate update. Click Here to login

If you are getting messages like these when opening your Peak Playlist, be sure that you have all of the source documents associated with that Playlist in the same folder.

If you do have all of he files in the same folder, the issue may be that the name of one of those files has changed and needs to be changed back.

In order to avoid this type of issue in the future, there is an easy method you can use when building your Playlists. When starting a mastering project, create a set of folders to keep everything organized.

  1. To start, create a New Folder on my media drive called "Project Name Here".
  2. Then, in the "Project Name Here" folder, create another folder called "Audio Assets".
  3. Before opening Peak, place all of the audio files that will be used in the Playlist in the "Audio Assets" folder.
  4. Open all of those file in Peak, create a Playlist and save it in the Project Name folder (see picture below).

NEVER delete or alter any of the files in the "Audio Assets" folder unless you are 100% sure that they are not needed for that Playlist. If you need to use one of the files in a specific project in another project just make a copy into the new "Audio Assets" folder for the new project - don't make the mistake of opening the file and adding it to the new project's Playlist.

Return to FAQ Index