Troubleshooting Peak 4 in OSX?

First, make sure you have the latest update for your version of Peak installed. You can download the latest updates for Peak and other BIAS software here:

The next step to troubleshooting a problem in Peak is to delete your Peak preference files. A corrupted preference file could be the cause of the problem. To access the Peak preference files go to the following directory:

MacHD/Users/[your user name]/Library/Preferences

You should trash any preference files labeled "Peak Preferences", "Peak Shortcuts", "ACA Preferences", "ACA P4 Preferences" and/or "ACA P5 Preferences".

Once that is done you should reset your Scratch disk settings in the Peak preferences.

Go into Peak's Preference menu and select Scratch Disks. This will bring up your scratch disk setup window:

This window will display any drives or partitions you have on your system. You can select any drives by checking the corresponding box in the "Use" column. Your user login must have permission to write to the selected drive.

We recommend specifying one partition/drive as your scratch disk and deactivating all others. Choose the partition/drive you want to use by checking the "Use" box, and also the "Primary" button for that partition/drive.

You also want to specify a folder on that partition. Click the "Folder" box for the partition. Choose an existing folder, or create a scratch folder and click the "Choose" button:

After you've selected a folder Peak will bring you back to the scratch disk window with the folder box checked for the partition that you've selected. Click OK and you should be all set to work in Peak:

Return to FAQ Index